PDM Sedley smells good! I can see why it gets a lot of positive reviews. Great service from Snacks Scents!
Refund policy
FINAL SALE ITEMS
The following items are final sale and cannot be returned, exchanged, or refunded (except for damaged, incorrect, or missing items; see below):
- Samples and decants: each is hand-poured to order
- Any bottle that has been opened, sprayed, or had its cellophane removed
- Accessories, atomizers, and items marked "Final Sale"
We do not offer refunds for change of mind, scent preference, skin chemistry, performance, or ordering mistakes.
RETURNS ON SEALED RETAIL BOTTLES
Full-size retail bottles may be returned within 7 days of delivery if they are:
- Unopened and unused, with the original cellophane fully intact
- In the original box, in the same condition you received them
Returns are available for U.S. orders only. International orders are final sale.
- A 10% restocking fee is deducted from all eligible returns.
- Return shipping is paid by the customer. We recommend a trackable shipping method; we are not responsible for returns lost in transit.
- Original shipping charges are non-refundable.
- We do not offer exchanges. Please return the eligible item and place a new order.
HOW TO START A RETURN
Email Support@snacksscents.com within 7 days of delivery with your order number and the item you'd like to return. We'll reply with return instructions and our return address. Returns sent without contacting us first will not be accepted.
INSPECTION & REFUNDS
Once your return arrives, we'll inspect it. If it meets the conditions above, we'll refund your original payment method (minus the restocking fee) within 5–7 business days. You may choose store credit instead of a refund.
Returns that arrive opened, used, missing cellophane, or damaged will not be refunded and may be shipped back to you at your cost.
DAMAGED, INCORRECT, OR MISSING ITEMS
If anything in your order arrives damaged, leaking, incorrect, or missing, email us within 48 hours of delivery with your order number and clear photos or video of the item and packaging. Once confirmed, we'll send a replacement or issue a refund for the affected item and cover the shipping. Restocking fees never apply when the mistake is ours.
Tip: Recording a short video while opening your package makes any claim fast and easy.
CANCELLATIONS & PRE-ORDERS
Orders, including pre-orders, can be canceled for a full refund before they ship. Once shipped, the terms above apply.
If we are unable to fulfill a pre-order, you will receive a full refund.
A NOTE ON SCENT
Heat and movement during shipping can temporarily change how a fragrance smells. Let it rest upright in a cool, dry place for a day or two before judging it.
Questions? Email Support@snacksscents.com.